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Frequently Asked Questions
At Merchlist, we offer a wide variety of products for customization, including apparel like t-shirts, hoodies, and hats, as well as promotional items such as bags, mugs, pens, and USB drives. Browse our extensive catalog for a full list of customizable merchandise options.
You have multiple options for submitting your design or logo. You can either use our website’s user-friendly interface under the “Customize” section to design your custom merchandise or send us your high-resolution (preferably vector) design via email or WhatsApp. Our design experts will work with you to ensure the best possible outcome for your custom merchandise.
Yes, our talented team of in-house designers can assist you in creating a unique design tailored to your brand or personal requirements. Contact our customer service team to discuss your ideas and receive a custom quote for design services.
The processing and delivery time for your order may vary depending on factors such as order size, product type, and chosen customization method. Generally, we strive to complete and deliver orders within a few weeks. For more accurate estimates, please contact our customer service team.
Due to the personalized nature of custom merchandise, we generally do not accept returns or exchanges unless the product is defective or there was an error in the customization process. If you experience any issues with your order, please contact our customer service team to discuss potential solutions.
Yes, Merchlist can ship custom merchandise to locations worldwide. Shipping rates and delivery times may vary depending on the destination. For more information on international shipping, please contact our customer service team.