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 MERCH25  25% off  EVERYTHING | Ends May 7th.

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SHIPPING & DELIVERY POLICY

 
Last updated January 01, 2023
 
 
 
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://themerchlist.com/terms-conditions/.
 
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
 
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
 
In-Store Pickup
 
In-store pickup is available for All Purchases. Pickups are available Monday – Sunday 8:30 am – 9:30 pm.
 
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
 
Free Shipping
 
We offer free Free shipping orders in above AED150 in UAE.
 
Expedited Shipping Fees
 
We also offer expedited shipping at the following rates:
 
Order under AED 150
AED 45 – Same Day DeliveryAED 15 – 2 days Delivery
 
 
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
 
All times and dates given for delivery of the products are given in good faith but are estimates only.
 
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
 
DO YOU DELIVER INTERNATIONALLY?
 
We offer international shipping to the following countries:
 

United States, Singapore, Oman, Qatar, Andorra, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Slovakia, United Kingdom, Saudi Arabia

Free shipping orders is not valid on international orders.
For Oman, Saudi Arabia, Qatar we charge a Flat rate delivery of AED 50 
 
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
 
WHAT IS YOUR DELIVERY TIME?
 
Our Order cutoff is 12PM after which we will no longer process Same day delivery for orders received on that day.
 
For orders processed after cutoff time, they will be fulfilled in 1-2 Days.

Transit time – the time it takes the carrier to deliver a product to a customer is 1-2 Days.
 
WHAT HAPPENS IF MY ORDER IS DELAYED?
 
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
 
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
 
 
QUESTIONS ABOUT RETURNS?
 
If you have questions about returns, please review our Return Policy: https://themerchlist.com/return-policy/.
 
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
If you have any further questions or comments, you may contact us by:
  • Phone: +971 58 224 2212
 
  • Email: team@themerchlist.com R
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Office: Merchlist FZ LLC, in5 Design Centre, Dubai Design District, Dubai, UAE
Factory: Merchlist, Ajman Industrial Area Ajman, UAE

team@themerchlist.com
+971 58 224 2212